- Ask about everything but be skeptical until you reach a conclusion.
- Be polite, friendly and all-inclusive, but do not waiver.
- Move quickly and decisively.
- Admit errors and correct them immediately.
- When in doubt, go for change.
- Never give up.
- Work 24 hours a day, seven days a week.
- Do not expect credit for your work, but give others credit for theirs.
- Do not settle for second-best staff.
- Know when to fire yourself.
1. Cangemi, Michael P., Issues and Comments: Turnaround Management, Information Systems Control Journal, Volume 2, 2007, ISACA.
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