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Monday, January 25, 2010

Prognosis: Business Intelligence

“Business intelligence (BI) usage continues to be hindered by a number of technical factors, such as data quality, reliability of the BI system and access to relevant data….” So begins an article in the December 2009 edition of Intelligent Enterprise. The Intelligent Enterprise story caps a 2009 survey of 324 BI professionals conducted by BIScorecard, a consultancy that evaluates the BI industry and the product landscape. Highlights of the survey, which compares to a similar 2007 survey, include:

The Good
  • 85% of BI projects have executive-level sponsorship, a key factor for success.
  • The number of companies standardizing on a BI platform or particular modules has increased dramatically over 2007.
  • Companies that have taken a strategic approach to their BI tool portfolio were mostly likely to reap the benefits.
  • BI has had a somewhat significant impact on 45% of the surveyed organizations.
The Bad
  • 29% of BI deployments were rated slightly successful.
  • 47% were rated moderately successful.
  • The percentage who rated BI’s impact as significant declined from 32% in 2007 to 25% in 2009.
  • Only 21% of the respondents rated their deployments very successful.
  • 24% of employees at surveyed organizations use BI, unchanged from 2007.

The research has immediate implications for IT governance professionals. There are significant risks facing BI delivery, and systems that do not align with business priorities or do not have executive sponsorship will not likely be successful. Security and audit professionals who want to apply BI solutions to continuous monitoring and audit activities should take note that there are obstacles to overcome, especially data access and quality issues. But one of this implies that BI should be abandoned. It continues to gain importance as a core technology supporting decision-making, and it has compelling applications— quantitative risk assessment and continuous audit analytics, for example—in risk management, compliance, and audit. The intelligence is trending favorably. □

1 comments:

BI Software Reporter said...

Deployment can be a huge factor. Many of the big names in the industry have solutions that can take close to a year to fully deploy. By the time the application has been fully installed, the business's needs may have changed significantly. Meanwhile, our solution can be deployed in a matter of weeks making the BI implementation process much more likely to be successful overall.